When we receive a payment from a customer, we will

1. Save the remittance by scanning if it is a check and sending the email to the AR/AP drive and to accounting@snackco.com. If it is an ach, we will move that email to the same locations.
2. Then, we will enter the payment into quickbooks as follows:
3. Open "receive payment"
4. Enter customer name
5. Enter the date
6. Enter "undeposited funds" even if the amount has already "landed" in the bank account.
7. Receive the check/ach for the exact listed invoices and amounts.
8. For Kehe checks, they will always take the early discount, even if the payment is late. So, use the Kehe Discount validation sheet to determine if a refund request is needed. If so, receive the payment as short paid, and request the refund and record it. Use K-Solve to investigate any deductions for them. 
9. If there is a short pay or disrepancy and we cannot match it to early payment terms or any other credits on file, create a credit for the customer under "inappropriate deductions." Use the check date as the credit memo date and the deduction code as the reference number for the credit memo---do not send this to the customer. This is a temporary account that allows us to log any and all underpayments that we need to track down and account for.  Once all underpayments are logged this way, we will need to request additional information from the customer and log it in the short pay investigations log.
10. Once the payment has been documented properly, if it is a check or cash it should be deposited in the bank within 0-2 business days. Store any undeposited payments in a company safe. Use the stamp, "For Deposit Only" and deposit the checks individually  into the account. This makes for easier application in the quickbooks software. "Bundling" several checks into one deposit makes it more difficult to clear it in the acccounting software. You can, of course, bundle the cash, but log the cash deposit amounts in the cash deposits log.